Privacy Policy

This Privacy Policy ("Policy") is published by 58pkr ("the Platform", "we", "us", "our") and governs the collection, processing, storage and disclosure of personal data obtained from users ("you", "your") who access or use the 58pkr website at https://58pkr.cam and all associated services (collectively, "the Service").

58pkr is committed to protecting the privacy and personal data of every user. We operate this platform in a manner consistent with applicable data protection principles and we take our obligations in this regard seriously. This Policy is intended to give you a clear, honest account of our data practices so that you can make informed decisions about your use of the Service.

By registering an account, accessing the Service or otherwise submitting personal information to 58pkr, you confirm that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling policy.

For the purposes of this Privacy Policy, the following definitions apply:

• "Data Controller" means the entity that determines the purposes and means of processing personal data. In the context of this Policy, the Data Controller is 58pkr.
• "Data Processor" means any third party that processes personal data on behalf of the Data Controller in accordance with this Policy.
• "Data Subject" means any identified or identifiable natural person whose personal data is processed — in this context, you, the User.
• "Personal Data" means any information that relates to an identified or identifiable natural person, including name, email address, date of birth, IP address, transaction history and device identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, consultation, use, disclosure, erasure or destruction.
• "Sensitive Data" means categories of personal data that warrant higher protection, such as financial account details, identity document numbers and, where applicable, health information used for responsible gambling purposes.
• "KYC Data" means identity and age verification documentation collected as part of the Know Your Customer process, which may include CNIC, passport and liveness verification data.

58pkr collects personal data through several channels in the course of providing the Service. The categories of data collected are set out in the table below:

We do not store full payment card numbers or full bank account credentials. Payment processing is handled by third-party payment service providers, each subject to their own security standards and privacy obligations.

58pkr processes your personal data for the following purposes:

4.1 Account Management & Service Delivery

We process registration data, usage data and financial data to create and maintain your account, authenticate your sessions, process transactions in PKR, calculate balances, administer bonuses and provide access to all platform features.

4.2 Identity Verification (KYC)

We process KYC Data to verify your identity and age in compliance with anti-money laundering (AML) obligations and to ensure that only eligible users (adults aged 18 or older, or the higher minimum required by the applicable license jurisdiction) access the Service. KYC Data is processed securely and is not used for any purpose beyond identity and age verification and legal compliance.

4.3 Financial Compliance & Fraud Prevention

Transaction records, KYC Data and usage patterns are processed to detect and prevent fraud, money laundering, terrorist financing and other financial crime. Suspicious activity may be reported to relevant authorities in accordance with applicable law.

4.4 Responsible Gambling

We process usage data and responsible gambling tool settings to monitor for indicators of problematic gambling behaviour, administer self-exclusion arrangements and enforce deposit, loss and session time limits set by users.

4.5 Customer Support

Communication data is processed to handle your support queries, resolve disputes, respond to complaints and improve service quality. Support is available in English and Urdu to serve Pakistani users effectively.

4.6 Platform Improvement & Analytics

Aggregated and anonymised usage data and device data are processed to understand how users interact with the Platform, identify technical issues and improve the user experience. Analytics data is not linked to individual identities wherever possible.

4.7 Marketing Communications

Where you have expressly consented to receive marketing communications, we may process your contact details to send you information about promotions, bonuses and updates relevant to your use of 58pkr. You may withdraw your consent at any time by following the unsubscribe instructions in any marketing communication or by contacting support.

Where recognised data protection frameworks apply, 58pkr relies on one or more of the following legal bases for processing personal data:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, transaction processing and service delivery.
• Legal Obligation: Processing required to comply with applicable law, including AML, KYC, tax reporting and regulatory obligations.
• Legitimate Interests: Processing carried out to operate and improve the Platform, prevent fraud, ensure security and protect the rights of 58pkr and its users — provided such interests do not override the fundamental rights and freedoms of Data Subjects.
• Consent: Processing carried out on the basis of your freely given, informed and unambiguous consent — most notably for optional marketing communications. Consent may be withdrawn at any time.

58pkr does not sell, rent or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of third parties in the circumstances described:

• Payment Service Providers: To process deposits and withdrawals, we share limited financial and identity data with payment processors. Familiar payment channels referenced for Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as user-familiarity references only. Where any such providers are engaged, they act as independent data controllers subject to their own privacy policies. Their inclusion as references does not constitute affiliation with or endorsement of gambling services.
• Identity Verification Providers: KYC Data may be shared with third-party identity verification services to verify your CNIC, passport and liveness check in a secure, compliant environment.
• Regulatory Authorities: We may disclose personal data to law enforcement agencies, financial intelligence units, regulators and courts where required to do so by applicable law or valid legal process.
• Technology & Hosting Providers: Our platform is hosted on third-party infrastructure. Hosting providers access data only to the extent necessary to provide the services and operate under contractual data protection obligations.
• Analytics Services: Aggregated, anonymised analytics data may be shared with analytics providers to support platform improvement. No individually identifiable data is shared for this purpose.

58pkr retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or compliance obligations. The following general retention periods apply:

• Account and Registration Data: Retained for the duration of the account relationship and for a period of up to five (5) years following account closure, in accordance with AML retention requirements.
• KYC and Identity Documents: Retained for the period required by applicable AML and identity verification regulations, typically five (5) years from the date of verification.
• Financial Transaction Records: Retained for up to seven (7) years to comply with financial record-keeping obligations.
• Communication and Support Records: Retained for up to three (3) years from the date of the last interaction, to enable dispute resolution.
• Usage and Analytics Data: Aggregated analytics data may be retained indefinitely in anonymised form. Individually identifiable usage data is retained for up to two (2) years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.

58pkr implements a range of technical, organisational and procedural security measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• 256-bit TLS/SSL encryption for all data in transit between your device and the Platform;
• Encrypted storage of sensitive data at rest, including account credentials (passwords stored as salted hashes) and KYC documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of Platform infrastructure;
• Audit logging of access to sensitive data records;
• Incident response procedures for identifying, containing and notifying affected parties in the event of a data breach.

Whilst 58pkr takes these measures seriously, no method of internet transmission or electronic storage is entirely secure. We cannot guarantee absolute security, and you transmit personal data to the Platform at your own risk. In the event of a material security breach affecting your personal data, we will notify you in accordance with applicable law.

58pkr uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Service. Cookies are small data files stored on your device by your browser.

Types of Cookies Used

• Strictly Necessary Cookies: Essential for the Platform to function, including session management, login authentication and security. These cookies cannot be disabled without impairing the Service.
• Functional Cookies: Used to remember your preferences, such as language settings and game category preferences, to enhance your experience on the Platform.
• Analytics Cookies: Used in aggregate and anonymised form to understand how users navigate the Platform and to identify areas for improvement. These do not track individual identities.
• Marketing Cookies: Only deployed where you have consented to receive personalised content. These may track your interactions across sessions to tailor promotional messaging.

Managing Your Cookie Preferences

You may manage or withdraw consent for non-essential cookies at any time through your browser's privacy or cookie settings. Note that disabling certain cookies may affect the functionality and performance of the Platform. Instructions for managing cookies vary by browser; please consult your browser's help documentation for specific guidance.

Subject to applicable law and to the extent that 58pkr acts as Data Controller in respect of your personal data, you have the following rights:

To exercise any of the above rights, please contact us via the details in the Contact Us section below. We will respond to all verified requests within 30 calendar days. We may require you to provide proof of identity before processing any rights request to protect your data from unauthorised disclosure.

The 58pkr Service is strictly intended for adults. Access to and use of the Service by persons under the age of 18 — or the higher minimum age required by the applicable operator/license jurisdiction — is strictly prohibited.

58pkr does not knowingly collect personal data from minors. Our KYC processes are specifically designed to verify that all registered users meet the applicable minimum age requirement. If we become aware that personal data has been collected from a person who did not meet the minimum age requirement at the time of registration, that data will be deleted and the associated account will be closed immediately.

Parents and guardians who believe that a minor has registered on or accessed the Platform are encouraged to contact us immediately at the support address provided in this Policy so that we can take appropriate action without delay.

As an online platform, 58pkr may process and store personal data on servers located in jurisdictions other than Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, we take appropriate measures to ensure that such transfers are subject to suitable safeguards, such as contractual protections, in accordance with applicable data protection law.

By using the Service, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside Pakistan. We will always handle your data with the same level of care and security regardless of where it is processed.

58pkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or the services we offer. Any material changes to this Policy will be communicated to registered users via a notice on the Platform or by email to your registered address prior to the changes taking effect.

The "Last Updated" date at the top of this page will be revised whenever changes are made. Your continued use of the Service following any such revision constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns or requests relating to this Privacy Policy, your personal data or the exercise of your data rights, please contact the 58pkr support team using the details below. All privacy-related enquiries are handled with the highest priority.